Latest Developments in Responsible Tourism: London Travel Week Special

The next edition will be out on 9th November, for Virtual  WTM
The Responsible Tourism Hub provides quick links to curated material on Responsible Tourism 

This year's London Travel Week and WTM, London are virtual, there is no need to travel to London nor to find board and lodging away from home. You can participate from anywhere in the world over the extended hours, the only carbon emitted will be from the electricity you and the internet consumes, and some of that is renewable.


Register for WTM Virtual 9-11 November includes London Travel Week with World Responsible Tourism Day on November 4th

You can find the full 2020 WTM Responsible Tourism (4, 10, 11 November) programme here https://responsibletourismpartnership.org/wtm-london-2020/

  1. World Responsible Tourism Day on November 4th register
  2. World Responsible Tourism Awards register
  3. Responsible Tourism at Virtual WTM November 10th & 11th register
  4. Tourism and Racism 
  5. Covid-19 still rampant in the northern hemisphere 
  6. Developments in Kerala 
  7. Employing the differently-abled and the disadvantaged in India 
  8. Developments in Aviation 
  9. Tourism and Wildlife 
  10. Miscellany 

1. World Responsible Tourism Day on November 4th register
11:45 Sir Tim Smit, the Co-Founder of the Eden Project
gives a keynote address explaining why responsible business and Responsible Tourism make good business sense.
This is followed by a series of short conversations with leaders in Responsible Tourism.
12:00 Wolfgang Neumann, on the Sustainable Hospitality Alliance,
12:15 Martin Brackenbury, on Resilience and Covid-19
12:30 Justin Francis on Making Tourism Better
12:45 JoAnna Haugen on storytelling and why narrative matters
13:00  Charlotte Weibe about the TUI's work in Responsible Tourism
13:15 Gustavo Segura Sancho on Costa Rica
16:00 Garry Wilson CEO of EasyJet Holidays about how the company has been coping with Covid, the future of leisure travel by air and of course why taking your business in a responsible direction makes perfect sense.
16:30 Clare Jenkinson on ABTA's Tourism for Good report
16:50 Harold Goodwin looking forward to the RT programme on 10 & 11 November.

The full programme in detail can be found here 

2. World Responsible Tourism Awards register
In this year, when the world faces a global pandemic, it seemed inappropriate to continue with the World Responsible Tourism Awards as usual. It is not Business as Usual, and the crisis is likely to continue for some time. This year the judges decided to commend businesses and destinations which are taking responsibility and addressing the challenge of Covid-19 and to Highly Commend and Commend businesses and destinations. The judges wanted to recognise those who have taken responsibility and addressed the many challenges of the pandemic. The Awards will be announced at 15:30 GMT on November 4th here:  responsibletourism.wtm.com/Awards2020

3. Responsible Tourism at Virtual WTM November 10th & 11th register
10th November: 4 live panels Resilience & Covid 19; Build Back BetterTourism and Biodiversity, Friend or Foe? & Decarbonising Aviation.
11th November: 4 live panels Responsible Tourism in India; Racism in Tourism; Certification and Consumer Choice;  & Can we make tourism better – a manifesto for change.
10th & 11th November, four on-demand, pre-recorded sessions: Inclusive Employment for differently-abled people and the disadvantaged; Responsible Tourism in China;  and two on animal welfare

The full programme in detail can be found here  More in the next edition of RT News 9th November 

4. Tourism and Racism
Alex Temblador is moderating a panel on Tourism and Racism at WTM, London (11th November 14:00-15:00). Martinique LewisnPresident of the Black Travel Alliance is on Alex's panel. Findings from the Black Travel Alliance's (BTA) #PullUpForTravel campaign released on October 13th. They collected KPIs for employment, conferences & tradeshows, marketing campaigns, press and philanthropy. Key findings

  • "Black people are under-represented at all levels within the travel industry and there is a great need to address the imbalance.
  • There is, for the most part, lip service paid to diversity and inclusion and it is time for allies in the travel industry to join forces with organizations like the Black Travel Alliance and push for positive change in the travel industry – and the world at large."  more

5. Covid-19 still rampant in the northern hemisphere
As this edition of RT News goes to 'print' with London Travel Week just opening in the UK, the government has announced a more intense lockdown and banned all leisure travel as the pandemic runs rampant across the UK, Europe and most of the northern hemisphere.  As with influenza, it appears that Covid-19 is more virulent in autumn and winter. In June and July a coronavirus variant - 20A.EU1 - originated in Spanish farmworkers and spread rapidly and is now one of the most prevalent in Europe.
"It is important to note that there is currently no evidence the new variant's spread is due to a mutation that increases transmission or impacts clinical outcome," stresses Dr Emma Hodcroft of the University of Basel, lead author of the study. The researchers believe that the variant's expansion was facilitated by loosening travel restrictions and social distancing measures in summer....From July, 20A.EU1 moved with travelers as borders opened across Europe, and has now been identified in twelve European countries. It has also been transmitted from Europe to Hong Kong and New Zealand." more
Prof Devi Sridhar, the chair of global public health at Edinburgh University, said there were flaws in the UK government’s approach to travel over the summer. “Numbers were really low and that was our chance to keep them low,” she said. “The virus moves when people move.” more

6. Developments in Kerala
Launched by sustainable and socially-driven platform NotOnMap and tour operator and destination management consultant Help Tourism, in association with The International Centre for Responsible Tourism, India, the initiative aims to educate rural communities and property owners to get back on their feet so they can maintain their properties and work towards reviving the tourism industry while maintaining hygiene guidelines and safety precautions. The initiative is being backed by Bookings.com and aims to cover all stakeholders of the rural tourism sector in India. Read more in Outlook Traveller

"The prime objective of the initiative was to assist the rural communities, Kumar Anubhav, Founder and Director, NotOnMap, said. This will be done by capitalizing on untapped culture and value heritage in rural areas. Many industry experts are conceptualizing design and execute Project Travival. This project consisted of more than 150 training videos, Anubhav said.
The videos have been framed in over 18 regional languages divided into 12 modules for Homestay owners, village Panchayats, teachers, youth, and women of villages and travellers across India thus covering all stakeholders of “Rural Tourism” in India. The videos not only cover topics around homestay and personal safety and hygiene but also educate people on sustainable practices and homestay business during Covid-19. It is inclusive of all points by international bodies and the government guidelines, includes policies to be followed by the hosts to maintain a guaranteed safe stay." Read more in the Financial Express

7. Employing the differently-abled and the disadvantaged in India
Back in 2016 Lemon Tree Hotels won Gold in the World Responsible Tourism Awards at WTM London for their commitment to barrier-free employment – they were also overall winners that year.  Patu Keswani, Chairman & Managing Director of Lemon Tree Hotels challenged his managers to find ways to employ the differently-abled and disadvantaged Indians because  “the brand should stand for more than ‘just profit’.” Lemon Tree is a large, successful and growing company encompassing several brands, 8,000 rooms in  91 hotels across 49 destinations; and it is committed to barrier-free employment. Their initiative started in 2007. By May 2018, approximately 21% of their employees were Indians who are opportunity deprived in some way. The interview with Aradhana Lal is available on demand during the Virtual WTM 10 & 11 November – it tells about the programme, explains how it was developed and discusses replication within and beyond the sector. more

 

 

8. Developments in Aviation
Bain & Company is predicting that demand for transatlantic flights will not recover until at least 2026, leaving the likes of British Airways and Virgin Atlantic particularly exposed. more Back at the beginning of October British Airway's last 'Queen of the Skies' Boeing 747 was flown into retirement. in 1998 there were 986 Boeing 747s in service around the world. Only 33 remain in passenger service, with 122 in storage, and nearly 300 in service flying cargo. The 747 helped make air travel more available to ordinary people.  more
At Virtual WTM (10th November 15:30) there is a panel on Decarbonising Aviation.

Airbus has announced that it is planning to evaluate three concept planes each of which would be primarily powered by hydrogen. The goal is to figure out an aircraft design and manufacturing process so the hydrogen plane could potentially enter commercial service by 2035. Hydrogen is energy-dense, plentiful and it burns cleanly, although it will create contrails which research suggests have a warming effect, trapping heat.  Hydrogen is highly flammable and will need stronger fuel tanks, requiring redesign of aircraft,  and new logistical infrastructure will be necessary to supply it.
The final decision on whether a hydrogen plane is ready for commercial service will “come down to the economics and the supportability and, quite frankly, our customer interest,” Amanda Simpson, Vice president for research and technology at Airbus Americas. said. “Showing the technology is feasible and that it’s economical is key.” more

9. Tourism and Wildlife
TRAFFIC has engaged in smart tourism technology through its Wildlife Witness App, created in partnership with the Taronga Zoo. The app allows tourists and locals to report wildlife trade by taking a photo, pinning the location of an incident, and sending the details to TRAFFIC. TRAFFIC has also partnered with Instagram on a programme that will warn people who hashtag selfies with certain animals about animal exploitation. more

Jane Goodall in conversation with G Adventures’ founder, Bruce Poon Tip, pointed out that "As the world got wealthier and more people started to travel, they were destroying the world by sheer numbers. Culturally and environmentally, travel was going wrong. ... “One of the things to avoid is more people - the secret is tourism that is controlled. The number of people that are allowed in, and how long they can stay, and that is tough, but it has to be,” said Dr Goodall. During the pandemic, poaching has increased and she argued that “This pandemic has shed light on the way we have mistreated and disrespected animals and the environment. We have brought this pandemic on ourselves by forcing animals into contact with humans as we destroy their habitat, hunting them, eating them, killing them, trafficking them, selling them for food for medicine, exotic pet trade, selling them as skins. And factory farms for domestic animals. All of these things create the perfect conditions for a pathogen, like a virus, to jump from an animal to a person.” more

Marius Swart, a safari guide since 1992, has written a powerful piece about the ethics of guiding around wildlife " Guest experience and ethical guiding are not mutually exclusive, but finding the balance is everyone’s responsibility, and this cannot be done under a cloud of ignorant complicit". Read the article in Africa Geographic here.

10. Miscellany

〉  Visit Durango (in Colorado)  has launched an Extended Stay marketing campaign inviting  visitors to “Extend their Stay to Play an Extra Day.” “Get More of Durango.”  The campaign doesn’t encourage new visitation but rather increases the economic impact of the visitors who are already there. As Rachel Brown of VisIt Durango explains "Because it does not actually increase the quantity of visitors who come to the area, there is minimal threat of new germs being introduced into our population. By encouraging these visitors to stay longer, we increase the economic impact without risking the safety of our residents. With visitors extending their stay the hotels win, the restaurant wins, and the local economy wins. Visit Durango’s mission is to increase overnight stays in the county, but this goal of economic impact should never be at the detriment of our locals’ quality of life." more

South Korea has launched "untact travel" which emphasises wide outdoor spaces, from botanic gardens (such as Hwadam, pictured above) to bamboo forests and golden sandy beaches. The term ‘untact’ was coined earlier this year from the longer phrase ‘undoing contact’ to describe any travel destination or experience designed to facilitate social distancing and reduce the risk of spreading COVID-19.  more

Nonprofit media platform Voices of Rural India has found a way to turn the COVID-19 crisis into an opportunity by upgrading digital skills among rural storytellers to create alternative livelihoods. more

〉 With the support of Global Legal Action Network (GLAN)  a group of Portuguese children and young adults have brought an unprecedented climate change case against 33* countries to the European Court of Human Rights. They are appealing for financial support. 


The URL www.rtp.education takes you directly to the RT Hub which provides easy links to Responsible Tourism on the WTM websites and RT Partnership.

RT News carries the top ten stories on RT – the are many more links to RT stories here.

Sponsored by @WTM_WRTD
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RT News

RT News Video Channel

Responsible Tourism Partnership one of "5 Meaningful Voices In The Push For Responsible Tourism"

 

 

 

 

Other Responsible Tourism Newsletters

GreenAir
The Sustainabilist UAE
Responsible Cape Town
Climate Change in 7 charts

Responsible Traveller, South Africa
Encounter Africa

Subscribe to WTM’s RT Update here 

WTM Responsible Tourism Blog

Responsible Tourism News is a newsletter of record carrying the 10 most important Responsible Tourism stories of the month. 8,000 people subscribe to receive it every month.  Please forward to those you think may be interested – you can subscribe using the box on the right. If you wish to contribute a story email harold@haroldgoodwin.info or post it on our RTNews Facebook page.

You are receiving this email because you have been receiving RT News for some years or have subscribed online more recently. Your name and email address is kept securely by our agent and used only to send you a copy of RT News. We will never sell or give your mailing address to any other organisation. Every edition of RT News sent by email comes with an unsubscribe function so if at any time you wish to cease receiving RT News please unsubscribe. Our mailing list contains only your name and email address.

If you have any queries please email harold@responsibletourismpartnership.org

Harold Goodwin’s Responsible Tourism Blog
Harold Goodwin blogs regularly on the  WTM Responsible Tourism Blog
Twitter: @goodwinhj  & @WTM_WRTD #RTourismNews

RT NewsWTM

Latest Developments in Responsible Tourism September 2020 (1)

  1. Learning to Live with Covid-19
  2. Tourism and Racism
  3. Climate Change is still THE Existential Issue
  4. Biodiversity, Habitat & Wildlife 
  5. Sustainable Aviation
  6. The New Air Safety Agenda
  7. Rebuild Tourism - better?
  8. How ethical is a staycation?
  9. The Housing Crisis 
  10. Miscellany 

The next edition will be out in mid-September
The Responsible Tourism Hub provides quick links to curated material on Responsible Tourism 

1. Learning to Live with Covid-19
As Simon Press, Senior Director at WTM London has pointed out: "Companies are now in survival mode and shifting priorities to protecting revenue, reducing costs and maintaining existing customers. Transparency and Trust are key... The crisis is devastating, but the forced pause of the industry does provide an important chance to rethink tourism, and hopefully rebuild in a better way."

Iberostar is offering free medical insurance on every direct booking.   The "Dominican Republic Eliminates Mandatory COVID-19 Tests, Adds Free Insurance As Part of New Tourism Recovery Plan" more

At the virtual WTM, London in November we shall be addressing the core challenge that confronts our sector: How do we build back better after the damage done to our sector by Covid-19. Trust is the new currency of tourism.  Travellers and holidaymakers are understandably nervous about the threat of Coviod-19 to their health and the risk of being trapped abroad or required to quarantine on return. There will be a post-Covid new normal, today's industry leaders will shape it, but in a much more difficult environment. In the July 18 edition of RT News we reported the European poll evidence from MORI ib people's willingness to travel and the attitudes of residents in Europe to international arrivals. The survey revealed the unwillingness of people to travel abroad and to allow in foreign tourists.  The YouGov researchers concluded that "the vast majority of people who might normally consider going somewhere on holiday are refusing to do so specifically because of coronavirus.." Take a look at the detailed data on the YouGov website

2. Tourism and Racism

The Black Lives Matter movement has been a powerful reminder of the ways in which institutional and structural racism shape the way we think and affect what we see. There will be a panel focused on Tourism and Racism as part of the virtual Responsible Tourism programme at WTM, London in November. There is a very much reduced virtual Responsible Tourism programme this year so we are keen to enable voices to be heard in the run-up to the November panel and to continue afterwards. There is already a series of interviews here on YouTube.

The Black Travel Alliance was formed to "hold destinations and travel brands accountable on the issue of diversity in travel marketing and storytelling." Their training and business support is built on three pillars: Alliance. Amplification. Accountability. The Alliance strives to "create a world where Black people are supported and accurately represented in the travel industry."  Racism is an issue that touches every aspect of our industry from employment, through guiding and itineraries to marketing.

Alex Temblador talks about Allyship, why it matters, how to do it and about making travel better.  Allyship matters because once we acknowledge that we have privileges, we need to ensure that we use these privileges to improve the lives of others.   Alex wrote a very perceptive article for Conde Nast Traveller back in August about the questions any anti-racist traveller should ask themselves. The questions a traveller should ask apply too to itinerary planning and destination marketing. Alex also explains clearly the difference between cultural appropriation and appreciation. Once you can see the difference you realise how large the chasm is between them, between the good and the bad.  There is a recorded webinar on opportunities to promote African destinations to the international diaspora and Pan-African, it was part of Africa Travel Week.

3. Climate Change is still THE Existential Issue
Planet Earth has lost 28 trillion tonnes of ice in less than 30 years meaning that sea level rises, triggered by melting glaciers and ice sheets, could reach a metre by the end of the century. Every centimetre of sea-level rise means about a million people will be displaced from their low-lying homelands. The end of the century is one live time away, more victims of climate change are born every day. A forty-year study has revealed that the Arctic Ocean is warming by a degree every decade, the highest rise since the last Ice Age. Over the Barents Sea and around Norway's Svalbard archipelago temperatures have increased by 1.5 degrees per decade throughout the period. Arctic temperatures are rising faster than expected.

Our planet is burning. Carbon emissions from this year's wildfires burning in the Arctic Circle have already outstripped 2019's record levels and are the highest for the region in data going back to 2003. They are up one third on emissions in 2019. more

The Amazon is burning once again and reports say this year could be more devastating than 2019. But there is some good news at last! NASA-funded researchers have developed a new tool which now makes it easier for authorities and other stakeholders to track the types of fires that are burning, the locations they are burning in, and the risks they pose.  Douglas Morton, chief of the Biospheric Sciences Laboratory at NASA’s Goddard Space Flight Center, reports that there is " little evidence that the burning moratorium has had an impact. Instead, there is a noticeable increase in fire activity since the moratorium went into effect on July 15, ... ”large numbers of the fires in those states are clearly deforestation—not small-scale agricultural fires.” More

The climate change threat is not diminishing, it is accelerating. It is having real impacts now and we cannot self-isolate to escape its consequences. It is one thing to be worried about an issue and quite something else to do anything about it. It is quite disturbing to hear that only 64% of consumers globally are concerned about climate change. Just this month we have evidence that temperatures in the Arctic Ocean between Canada, Russia and Europe are warming faster than predicted. 28 trillion tonnes of ice have disappeared from the surface of the Earth since 1994, and sea-level rise could be a metre by the time a baby born this year reaches 80. Carbon emissions from this year’s wildfires burning in the Arctic Circle have already outstripped 2019’s record levels, and the Amazon is on fire again. Climate change is a much more significant threat than COVID-19 and much more challenging to deal with. The industry has been slow to respond and to take responsibility to address climate change "Individual businesses and airlines see little, if any, first-mover advantage in reducing their emissions. To do so costs money and risks their being beaten on price by those who refuse to act without compulsion." more

4 Biodiversity, Habitat & Wildlife
One of the consequences of climate change, change to which the travel industry contributes, is habitat and biodiversity loss.  Global warming is an existential threat to us, and to thousands of other species. WTM has partnered with the World Tourism Forum Lucerne (WTFL) to explore how tourism can reduce its negative impacts on biodiversity and have a positive impact – economic, social and ecological.

Founded in Zimbabwe by former Australian special forces soldier and anti-poaching leader Damien Mander, the women-only team of rangers, drawn from the abused and marginalised, is revolutionising the way animals are protected, communities are empowered— and its members’ own lives are being transformed. Mander’s innovative approach to conservation calls for community buy-in rather than full-on armed assault against poachers. If a community understands the economic benefits of preserving animals, then it will eliminate poaching without an armed struggle. AKASHINGA: THE BRAVE ONES is a celebration of the courage, conservation and unorthodox thinking that’s leading to massive positive change. Watch the film here. 

Kenya's Sustainable Travel Tourism Agenda STTA has asked the rhetorical question: Where should the buck stop when clients misbehave when on safari or on any holiday? They conclude that the buck stops with the tour company. Ultimately, a truly responsible tourism company has the opportunity to influence the behavior of its clients and supply chain because the organization's identity and values will be evident at every point of interaction. Read their reasons here. 

There will be a panel, with WTFL, on Biodiversity, eco-system services and tourism - conflict or symbiosis? at the virtual WTM in November.

5
Sustainable Aviation
Many readers of RT News will remember Jane Ashton when she was at TUI, she moved on to EasyJet where she is sustainability director. Recognising the increasing debate about climate change and the need for urgent action Ashton has pointed ou that "all companies will need a clear vision and plan to address" it, and that the aviation industry must “reinvent itself and…move to electric and hybrid aircraft powered by renewable energy.” She argues further that “airlines and destinations should work together to make more sustainable choices.”  “Airlines, destinations and tourism bodies can also together help to ensure that governments have the right policies in place which support investment in new technology and incentivise more sustainable behaviour,” more

The Boeing 747, the much loved Jumbo jet 747 is beginning to be withdrawn from service although. It first flew before the 1969 Moon landing and they have carried the Space Shuttle on their backs. Aircraft are long term investments and the carbon polluting aircraft being built now will still be flying long after 2050, unless ss they are scrapped by government edict.  BA is to retire its fleet of 31 Boeing 747s with immediate effect. more Ryan Air has cut its capacity by a fifth as bookings weaken and announced that it will shut its bases at London Stansted, Southend and Newcastle. more

There will be a panel on decarbonising aviation in the Responsible Tourism virtual programme at WTM, London in November 

6 The New Air Safety Agenda
Seven people from three different parties on Tui flight 6215 from Zante to Cardiff on Tuesday 25th August tested positive for Covid-19. Stephanie Whitfield, from Cardiff, who was on the flight with her partner, told the BBC: "This flight was a debacle. The chap next to me had his mask around his neck. Not only did the airline not pull him up on it, they gave him a free drink when he said he knew a member of the crew. "Loads of people were taking their masks off and wandering up and down the aisles to talk to others. "As soon as the flight landed, a load of people took their masks off immediately. The flight was full of selfish 'covidiots' and an inept crew who couldn't care less." more

In early July nearly two-thirds of the public (64%) said that they would not feel safe travelling by plane, up from 40% on 8 June. more The aviation sector from check-in to the taxi rank in the destination is challenged to ensure client safety, it is no longer just about safety in the air although that remains a big part of it. The pandemic has created a new reason to fear flying. Trust has become the new currency of tourism.

In the UK the Daily Telegraph is backing a campaign by the travel and tourism industry to put in place a Test, Track and Isolate system.  Collaborative testing between states could create a protective corridor to permit international travel, just as security screening does. The LAMP test costs €38, completed the day before or on the day of departure covers the passenger for 72 hours through a digitally secure iWarrant. This is a ‘lab in a box’ solution using Loop-mediated Isothermal Amplification (LAMP) technology, and it is I fully CE/IVD certified for use in human diagnostics. more

National Geographic had an article back in January about how virus's spread on planes. The research reported there suggests that window seats are safest. The peer-reviewed research paper produced by The FlyHealthy Research Team on Behaviors, movements, and transmission of droplet-mediated respiratory diseases during transcontinental airline flights published in 2018 is available online.

Eurowings has launched a bookable middle seat from €18

7. Rebuild Tourism - better?

Anastasia Miari writing for The National in the Middle East has asked Will the pandemic turn us into more conscious travellers?   As she argues one demand changes so will supply, but the industry can also make change by developing new products, offering new experiences to attract travellers and holidaymakers. It is too early to tell to what extent people's preferences will have been impacted by the pandemic. But for sure it will vary within source markets and between then.

The World Bank points out that this pandemic is far greater than the SARS outbreak in the early 2000s. There are now twice as many international arrivals – and domestic tourism has grown too. Second, “the emergence of social media as a means of sharing information is compounding uncertainty and has led to heightened anxiety in relation to travel.” And third, for the first time in history, the number of people over the age of 64 is higher than the number of children under the age of five. The authors of the World Bank report foresee:

  • Tourism recovery will be uneven.
  • Demand for particular tourism products/segments may be reshaped leading to new forms.
  • Consolidation of major operators in varied segments is likely, starting with airlines and hotels.
  • More liquid and agile players who can withstand the severity of the downturn could have a significant impact on how countries emerge.
  • Governments will be conflicted. (As businesses struggle to recover governments will be looking to tax them)
  • Many businesses that were directly or indirectly connected to tourism will need assistance to survive.
  • As the effects of the pandemic continue, it will be increasingly difficult to support all firms.
  • Governments will need to be aware of the trade-offs they face in determining policy responses.

As the authors point out “while the timing of reopening borders will have a large impact on the survival of the sector, it can also damage destination credibility if done too early and infections increase.” There is perhaps nothing very surprising here – but it is sobering to see the challenges listed out. The report goes on to give much detailed practical advice to World Bank clients – it is valuable for governments and destinations.
There will be panels on Resilience and Recovery &  Building Back Better in the Responsible Tourism virtual programme at WTM, London in November 

8. How ethical is a staycation?
Flora Samuel, a professor of architecture at the University of Reading and an expert on social value has reflected on the ethics of second homes in the journal Building Design. She recounts how during an Airbnb holiday in Wales she learnt from the neighbours about how "anti-social alterations had been cynically done to the house without planning permission in full knowledge that the local authority would be pretty toothless to remedy them. Its “superhosts”, portrayed as a cosy local couple on the website, was actually a property developer residing in another country."  As she argues these property companies do "offer local employment it is of the most menial type, seasonal and vulnerable when it comes to the pandemic (my friend will be made redundant after furlough). Perhaps going to a UK holiday home isn’t the responsible tourism it might at first appear to be." She concludes "we have to put the heart back into communities and look closely at the social value of our holiday destinations."

9. The Housing Crisis
The Telegraph reports that the collapse of the short term letting market fueled by tourists is leading in London "to a glut of new long-term rental properties which is dramatically driving down prices. Hamptons International, an estate agent, reports that since May, 12% of homes coming onto the rental market in central London were previously short-term lets driving up availability on central London by 42% and causing rental prices to decline by 8.4%. In Northumberland the council is planning to help sustain the vitality of communities, in parishes where 20% or more of household spaces are identified in the latest Census as having no usual residents, a principal residency restriction will be applied to all new market dwellings, which will be secured through a section 106 agreement.”  This would effectively ban sales to buyers who cannot prove they live in an area for a majority of the year. St Ives in Cornwall and Fowey in Cornwall, as well as councils in Suffolk, Norfolk, Cumbria and Derbyshire, are all considering bans on the sale of houses as holiday homes. Barcelona has told landlords of empty flats to find tenants or the city will rent out the property as affordable housing.

10. Miscellany

  • Romanian tourists are overvisiting the remote village of Viscri in central Romania. 
    Sniffer dogs to check air passengers in Finland for COVID-19, experiment to be privately funded more
  • Local residents in the Maldives have won a campaign against developers and the government who wanted to turn Madivaru &  Madivaru Finolhu into a luxury resort. They argued the plan would have deprived local people of vital jobs and caused damage to coral reefs and the wider ecosystem. video
  • Visual Capitalist has produced a graphic showing the cities which in 2018  attracted the most international visitors who stayed for longer than 24 hrs. Hong Kong is still the most popular, although international tourist arrivals declined 4.2%, Bangkok is second, with an increase of 15.1%. London is third despite a decline of 1.4%

Upcoming Responsible Tourism Conferences, Events and Summer Schools

#rtdfinland 2021 5-6 June  Summer School 3-9 June in Helsinki and Jyväskylä
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The URL www.rtp.education takes you directly to the RT Hub which provides easy links to Responsible Tourism on the WTM websites and RT Partnership.

RT News carries the top ten stories on RT – the are many more links to RT stories here.

Sponsored by @WTM_WRTD
WTM Monthly RT Newsletter

RT News

RT News Video Channel

Responsible Tourism Partnership one of "5 Meaningful Voices In The Push For Responsible Tourism"

 

 

 

 

Other Responsible Tourism Newsletters

GreenAir
The Sustainabilist UAE
Responsible Cape Town
Climate Change in 7 charts

Better Tourism Africa
Responsible Traveller, South Africa
Encounter Africa

Subscribe to WTM’s RT Update here 

WTM Responsible Tourism Blog

Responsible Tourism News is a newsletter of record carrying the 10 most important Responsible Tourism stories of the month. 8,000 people subscribe to receive it every month.  Please forward to those you think may be interested – you can subscribe using the box on the right. If you wish to contribute a story email harold@haroldgoodwin.info or post it on our RTNews Facebook page.

You are receiving this email because you have been receiving RT News for some years or have subscribed online more recently. Your name and email address is kept securely by our agent and used only to send you a copy of RT News. We will never sell or give your mailing address to any other organisation. Every edition of RT News sent by email comes with an unsubscribe function so if at any time you wish to cease receiving RT News please unsubscribe. Our mailing list contains only your name and email address.

If you have any queries please email harold@responsibletourismpartnership.org

Harold Goodwin’s Responsible Tourism Blog
Harold Goodwin blogs regularly on the  WTM Responsible Tourism Blog
Twitter: @goodwinhj  & @WTM_WRTD #RTourismNews

RT NewsWTM

Latest Developments in Responsible Tourism 05/2020

  1. Reputation Matters: Taking Responsibility in the face of Covid-19
  2. The World Responsible Tourism Awards in the Year of Covid-19
  3. Climate Change is as big a threat as Covid-19
  4. What future for Aviation?
  5. The Economic Impact of Covid-19
  6. Recovery - time to press the reset button?
  7. Immunity Passports?
  8. Resilience relies on others, it cannot be achieved by tourism alone
  9. Covid-19 will not be the end of overtourism
  10. The Covid-19 pandemic threatens wildlife too 

This month sees the launch of a new Responsible Tourism Hub providing quick links to curated material on RT. 

WTM Responsible Tourism Awards

1. Reputation Matters: Taking Responsibility in the face of Covid-19

Covid-19 and Tourism

Successful travel companies invest time and money in customer service to offer a quality experience knowing that repeat business and referrals are driven by people's perceptions of the business. These are very difficult times for the sector with demand having collapsed. UNWTO reported that by the end of April 100% of destinations had restrictions on international arrivals and domestic tourism. Tour Operators have delayed payments to suppliers and procrastinated over consumer refunds, a voucher is of little use to customers who have lost their incomes, the vouchers can't be used buy food.  James Thornton, CEO of Intrepid, penned an open letter recognising that there are aspects of the crisis that they had not handled well. "For any customers who feel disappointed with our response to their enquiries during this time, who feel as though we have taken their trust for granted, or who feel like we’ve let them down, I hear you, and I apologise." He has taken responsibility, apologised and taken action. People remember how you deal with problems - reputations are built and damaged by the ways companies deal with their customers and suppliers in crises.

Last month's RT News carried examples of companies and destinations maintaining meaningful connections with their client base. Ilha Blue, recognised in the 2020 Inspirational Africa Responsible Tourism Awards, is working during the pandemic to keep their people safe, to use the time to create new experiences and to imagine and create the future they want – more women in their workforce, leadership on environmental issues, new more transformative travel offerings and increased connectivity with their global network of friends/volunteers/travellers. They are doing good and telling their clients and agents about it.

The impact of Covid-19 on holidaymakers is that they don't get a foreign holiday and in many countries any holiday. Of course only a minority ever have a holiday year after year, a holiday is in a fundamental sense a luxury good. In the destinations large numbers of people are put out of work, in larger companies, able to access government funds, they may be furloughed, but the vast majority of tourism is delivered by SMEs, micro enterprises and sole traders. As Justin Francis has argued there is far less welfare support for those who lose their livelihoods in developing countries, there are altruistic and self-interested reasons to act. "The developed north relies on many less developed countries to deliver travel "product". Recovery here requires it there – we need to rebuild together."

Fair Trade Tourism South Africa has pointed out that the "crisis has shone a light on many of the unFair Trade dynamics in the sector and the pause over the coming weeks gives us all time to reflect, to assess, and to redefine how we want travel and tourism to look going forward; to acknowledge the impacts we have; and to unpack the trade dynamics that need to be addressed. It has given us time to remember that humanity comes before commerce and that we need to look out for each other however we can." They list many businesses which have launched fundraisers to offset lost income (and tips) for their staff Coffee Shack Backpackers  & Umlani Bushcamp, stepped up their philanthropic efforts  Uthando (Love) SA , Spier has continued to support its partnerships with local communities, Sani Lodge Backpackers,   Isibindi Africa Lodges is raising funds to purchase and deliver masks, sanitisers and food parcels to its neighbours. Bulungula Lodge completely repurposed the lodge, it was closed to travellers and converted into a Safe Home for the elderly and those deemed most vulnerable. Ubuntu Beds has united hospitality businesses (and their empty beds) with the healthcare professionals fighting COVID-19 on the front lines.

South Africa has so far very effectively addressed Covid-19 with a lockdown and a ban on international arrivals and inter-province travel. it has close to 20,000 confirmed cases (close to 4,000 of whom have recovered) and under 200 deaths. But the lockdown has a price. Tourism was seen as an important employer in post-apartheid South Africa, a relativity labour intensive employer which could create employment in urban and rural areas. The travel bans have resulted in real hardship particularly for the community owned lodges often built on restituted land.  Trans-frontier Parks Destinations (TFPD) is approaching clients, operators and agents who sell community owned lodges to contribute to relief funds incentivised by entry into a draw for a fully-inclusive stay and a guaranteed discount on their next booking. !Xaus Lodge is the pride and joy of the local ‡Khomani San and Mier communities, Witsieshoek Mountain Lodge is owned by the Batlokoa community in Phuthaditjhaba.

There are opportunities to do good, and build reputation, in the originating markets too.  Airbnb has encouraged its property owners to offer  healthcare staff and first responders places to stay that allow them to be close to their patients – and safely distanced from their own families. In Los Angeles 300+ hotels have volunteered more than 30,000 rooms to the LA County Department of Public Health and other agencies as temporary shelter to support the region’s COVID-19 response, stepped up their philanthropic efforts.

Justin Francis, CEO of Responsible Travel has pointed to the "new community spirit fostered under the crisis, particularly about how we are all looking out for each other and the vulnerable" and expressed the hope that travel consumers "reward travel companies who can demonstrate they care about local residents, culture and environments throughout their entire operations (not just through token donations to charity)." He reports that the consumer feedback on Responsible Travel demonstrates that "customers find a deeper connection with places and more authentic experiences as a result of tourism designed together with local communities."

2. The World Responsible Tourism Awards in the Year of Covid-19

World Responsible Tourism AwardsThe ambition of the Awards has always been to recognise businesses and destinations which are making tourism better and to spread good practice – to educate, inspire and challenge others to do likewise or do more. In this year when the world faces a global pandemic, it seemed inappropriate to continue with the World Responsible Tourism Awards as usual. Its is not Business as Usual, and the crisis is likely to continue for some time. This year the judges have decided to commend businesses and destinations which are taking responsibility and addressing the challenge of Covid-19.

This year we shall be taking recommendations from anyone keen to tell us about destinations, businesses and other organisations or individuals which are using tourism, or tourism facilities, to address the challenge of Covid-19. To nominate your own business or one you know to be taking responsibility go the Awards page. Remember we can only choose from amongst those that are nominated 

3. Climate Change is as big a threat as Covid-19

The global pandemic has, at the time of writing taken the lives of 280,000, it will likely to take many more. It is an urgent crisis. But Covid-19 is not the only crisis confronting us. The UN Secretary General, Antonio Guterres, pointed out on Earth Day, that the toll taken by the virus is both "immediate and dreadful". But the crisis is also a wake-up call, "to do things right for the future." He argues that "Public funds should be used to invest in the future not the past." The subsidies to businesses which damage our environment must cease and polluters must pay for their pollution. Climate risks must be at the heart of all public policy. Mark Carney, former governor of the Bank of England, has pointed out that 'We can't self-isolate from climate change'.

The International Energy Agency (IEA) says that the world will use 6% less this year - equivalent to losing the entire energy demand of India. Analysis by Carbon Brief, suggest that emissions this year will fall by 4-8%, saving somewhere between 2 and 3 billion tonnes of greenhouse gas. The drop in oil consumption has been fives times larger than in the 2009 recession. more  In the UK the government's Committee on Climate Change has advised that investment should be in broadband rather than roads, that unemployment should be tackled by creating green jobs and pointed out that: "Many sectors of the UK economy do not currently bear the full costs of emitting greenhouse gases. Revenue could be raised by setting or raising carbon prices for these sectors.”.  Different countries will move on from Business As Usual to different degrees - the choices societies and their governments make will affect the climate we all share.

4. What future for Aviation? 

The Future for Aviation

The demand for jet fuel is down 65% year on year to April; in Europe flights are down 90%, in the US ~50%. Airbus still has a very healthy order book. "By April 30th, Airbus’ gross orders in 2020 totalled 365 aircraft. After cancellations the net orders stand at 299 aircraft. " It's ".. backlog of aircraft remaining to be delivered as of 30th April stood at 7,645."  The Lufthansa airlines group intends to reactivate 80 aircraft in June. Heathrow Airport has been granted permission to appeal to the Supreme against a block on its plans for a third runway. The aviation sector is frustrated by airport closures, travel bans, social distancing and quarantine regulations but despite the calls for greener business they are preparing for a return to business as usual. The aviation industry remains our sector’s Achilles’ heel. Although some governments have pushed back on bailouts the sector has secured a great deal of funding with few environmental requirements. Greenpeace, Transport & Environment, and Carbon Market Watch using publicly available data have joined together to maintain a regularly updated, airline bailout tracker. Take a look.

The dependency of aviation on government bailouts creates an ideal opportunity for governments to encourage and fund a step change and to develop new technologies which could provide sustainable jobs through green technology. The French government has adopted a progressive approach, their rescue of Air France is contingent on a reduction in domestic flying and Air France becoming "the most environmentally respectful airline". "When you can travel by train in less than two and a half hours, there is no justification for taking a plane." M. Le Maire, France's Minister of the Economy and Finance, said the coronavirus crisis provided an opportunity to "reinvent our model of economic development to ensure it is more respectful of the environment". 2% of the fuel used by Air France's planes will have to be derived from alternative, sustainable sources by 2025 and by 2030 the airline would have to cut its carbon emissions by half per passenger and per kilometre from 2005 levels. more

5. The Economic Impact of Covid-19

These are extraordinary times, a return to business as usual looks improbable. The IMF is predicting that the ‘Great Lockdown’ will result in the worst recession since the Great Depression, and far worse than the Global Financial Crisis. They say that there is considerable uncertainty about what the economic landscape will look like when we emerge from this lockdown. For tourism to be possible, the lockdown has to have been lifted at the same time in the source market and the destination. And the traveller needs to be confident that their destination is safe and that there is no risk of being trapped in the destination by a lockdown in the destination or at home. There are likely to be further lockdowns and compulsory quarantine for travellers whenever coronavirus spikes. The travellers will also need to be confident that the risk of catching the virus travelling to the airport, on the plane, coach, train or cruise liner is low. Fear will remain a major deterrent, and travel insurance may continue to be unavailable or too expensive for cover for risks associated with the pandemic, including being quarantined abroad. more

The International Labour Organization estimates that as many as 1.6 billion of the world’s two billion informal economy workers are affected by COVID-19 lockdown and containment measures and face the "dilemma of choosing between dying from hunger and dying from the disease." In the US the cruise industry has been denied bailouts, seen as a consumer luxury industry which is not fundamental to the American economy and an industry which is largely registered abroad avoiding paying tax in the US. New Zealand quickly locked down when Covid-19 arrived and managed to reduce its coronavirus cases to zero in seven weeks. It is now planning a travel bubble, or corridor, including Australia and some Pacific Islands to enable travel and tourism to begin again. At the beginning of May Skyscanner surveyed 2,200 people across three continents and found that travel "remains a priority once restrictions are lifted – with 33% travelling ‘more than ever’ once it’s safe, 31% travelling more cautiously and 22% more domestically."

6. Recovery - time to press the reset button?

There are reports of Airbnb bookings rebounding in  TexasColoradoTennessee, and Alabama all ended lockdown policies in late April. In South Africa, one of the few African countries with a significant domestic market,  Lee-Anne Bac, Director of Strategic Development and Advisory at BDO, is advising that "the industry needs to relook and gear towards catering and marketing to the domestic market" cautioning that "This means having more affordable products in the tourism industry. And, in order for it to be more affordable, there needs to be more flexibility.”

Confronted by the common challenge of restoring normal life without increasing infection rates, countries have responded in ways which reflect their circumstances, culture and their government structures. Amsterdam, Edinburgh, Kerala, Milan and York are all in different ways talking about pressing the reset button. more  Justin Francis has pointed out that the "vast majority of people who work in tourism, reputedly 1 in 12 globally, work in small or micro businesses (restaurant staff, taxi drivers, hotel room service and front desk, curio and craft sellers, guides for museums, etc) and not global corporations. "The economic impacts on them and their families should not be ignored". Jeremy Smith has asked whether tourism can be radically transformed and avoid generating xenophobia, racism, and individualism: "Acts of altruism and support for host communities must continue to be our defining characteristics in the months to come." He goes on to quote Guillaume Cromer who has asked: Instead of putting money back into the machine like we used to, couldn’t we… support citizens who are struggling to go on holidays?

7. Immunity Passports?

In the UK the PM has confirmed plans to force all international arrivals, including returning holidaymakers, to self-isolate.  A position described by Oliver Smith in the Telegraph as "closing the stable door after the horse has bolted". Passengers arriving from abroad will have to provide an address where they will put themselves in quarantine for two weeks, enforced by spot checks and fines. This will not apply to arrivals from the Republic of  Ireland, the Channel Island and the Isle of Man, part of a common travel area, and very probably France.‡ It is not clear if this will apply to passengers who transit through Paris or Dublin. Airlines UK, UK-registered airlines have responded: “This [quarantine] proposal will effectively kill international travel to and from the UK and cause immeasurable damage to the aviation industry and wider UK economy. Nobody is going to go on holiday if they’re not able to resume normal life for 14 days, and business travel will be severely restricted. It will also make it all but impossible for aviation to resume any time soon, thereby setting back the UK’s economic recovery still further.” There can be no leisure travel with quarantine rules in place, and very little business travel.

In the US the TSA is reporting on covid-19 precautions at airports and the numbers of staff who have tested positive, airport security requires a degree of proximity. Until there is a vaccine or effective treatment Covid-19 will constrain international and even domestic travel. Temperature checking cameras are in place at many airports and Heathrow is experimenting with their introduction. Testing at the airport immediately prior to departure may be an option, as is testing on arrival, the Advance Passenger Information system could be used to communicate the results and the testing service could be paid for by the traveller. It is not clear how a refund would be secured if a passengers was denied boarding or how a traveller tested positive on arrival would be treated. Travel insurance is unlikely to cover the Covid-19 risk.

Authorities in Greece, Sardinia and the Balearic Islands have talked about antibody-based passports to enable safe entry for tourists. In the UK Onfido, submitted written evidence on “the role of Digital Identity in Immunity Passports” to the Science and Technology Committee. There are major human rights and medical problems with this approach.  Thus approach would create a perverse incentive for infection in order to acquire antibodies and move about. The World Health Organization advises "There is currently no evidence that people who have recovered from COVID-19 and have antibodies are protected from a second infection." And " People who assume that they are immune to a second infection because they have received a positive test result may ignore public health advice. The use of such certificates may therefore increase the risks of continued transmission."

The Daily Telegraph reports that President Macron has threatened to impose a two-week quarantine on Britons visiting France, after the Government announced it had similar plans that could begin as early as next month. This would have resulted in a two week quarantine wither side of the Channel. Downing Street and the Elysée are reported to have  issued a joint statement agreeing quarantine measures would not apply between France and the UK "at this stage”. “The Prime Minister and the President agreed to work together in taking forward appropriate border measures. This co-operation is particularly necessary for the management of our common border, No quarantine measures would apply to travellers coming from France at this stage; any measures on either side would be taken in a concerted and reciprocal manner.”

8. Resilience relies on others, it cannot be achieved by tourism alone

Tourism relies on source markets, domestic and international, to generate customers with money, time and freedom to travel; on safe and reliable transport being available to facilitate travel; and the destination needs to be seen as safe to visit.  There are only a few risks that tourism can address alone - the pandemic has demonstrated how reliant tourism is on the resilience of the source markets and destinations and the transport infrastructure. Businesses, DMOs and NTBs can take some steps to 'shock proof" the industry locally and to find alternative markets if one collapses, but resilience requires a much broader approach and collaboration.

Kerala has developed greater resilience in the wake of recent extensive flooding, and they were quick to bring Covid-19 under control. RT has been successful in Kerala in large part due to the strength of state and local government. Domestic tourists will arrive first, but the industry in Kerala can do little to hasten their arrival or that of the international visitors, many of whom repeat. Belize has, at the time of writing, had 18 cases of Covid-19 and 2 deaths. Their primary source market is the US (75%), where Covid-19 has not plateaued. They are encouraging domestic tourism and hoping to open for international guests from July with a Covid-19 test on arrival.

9. Covid-19 will not be the end of overtourism

In the growing literature on overtourism there is much emphasis on international tourism but domestic tourists too contribute to overtourism. In Cornwall in the UK  accommodation is already reported to be 85% booked for July and August. Even during the lockdown in the UK there have needed to be campaigns to discourage people from visiting beauty spots. more

Holidaymakers who previously have holidayed abroad can't, they will holiday at home. In the Huangshan mountain park in Anhui province on Saturday April 4 there were "thousands of people crammed together, many wearing face masks, eager to experience the great outdoors after months of travel restrictions and strict lockdown measures." Before 08:00 park managers  took the unusual step of issuing a notice declaring that the park had reached its 20,000 person daily capacity. more

In the UK the announcement by the PM of a relaxation of the rules on travelling for recreation has resulted in a plea for people have been told to stay away from beauty spots and beaches amid fears relaxed rules allowing longer car journeys would leave areas "inundated with visitors". Some rural areas, including Cumbria and the Lake District, have had relatively high rates of infection and tourism bosses in those areas urged people not to visit. more

10. The Covid-19 pandemic threatens wildlife too

Jane Goodall has pointed to the importance of ensuring that the chimps are not exposed to Covid-19. In the last month's RT News we carried the example of Ol Pejeta's fund raising initiative to support the work of the conservancy. World Animal Protection is campaigning to raise funds to care for over 2,000 elephants in the tourism camps in Thailand closed by the pandemic. Across Africa  the closure of safari tourism, due to the coronavirus pandemic, is decimating the industry, and leading to an increase in poaching as people struggle to stay alive. more

 


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