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WTM London 2016, Day 3 of the Responsible Tourism programme

November 9, 2016
Harold Goodwin
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With 25 RT events during WTM London, we will be publishing on each of the three days –this is an exceptional frequency, please do not unsubscribe. We shall then revert to monthly publication.

There are panels as there have been for the last 10 years, this year we have added a wide range of conversations which are taking place on the Responsible Tourism Stand AF100

Wednesday 9th November 2016

10:15 – 11:00 Captivity, Wildlife and Tourism Platinum Suite 1

Over the last year increasing concern has been expressed about the use of wildlife in tourism with campaigns focussed on elephants, lions and orcas. Four panellists will consider these campaigns and reflect on how successful they have been. What campaign strategies work best and why? Why is it so much easier to mount a successful campaign to prevent the exploitation of captive wildlife than it is to protect children?

Moderator : Harold Goodwin 
Dylan Walker  CEO Secretariat World Cetacean Alliance 
David Nash CACH UK
Jo Hendrickx Partner, Global Spirit
Daniel Turner Chair of the WCA Captivity Working Group

10:15-11:00 Meet the 2016 Gold and Silver Winners Responsible Tourism Stand AF100 
Tour opportunity to meet the Gold and Silver Winners of the World Responsible Tourism Awards.

11:00 – 12:00 Responsible “Better” Volunteering Responsible Tourism Stand AF100

Angela Benson has just completed a series of research seminars on responsible volunteering engaging the industry, academics and NGOs. Angela will be hosting a discussion about what should be included in a new British Standard on volunteering and a new International Standard. What needs to be addressed in order to ensure that the communities benefit, that children are not put at risk and to ensure that the expectations of volunteers are met or surpassed? What do we need to change in order to get better volunteering?
Host: John Swarbooke
Angela Benson Principal Lecturer at the University of Brighton
Sallie Grayson Programme Director peopleandplaces
Liz Wilson, CEO, Supporting Kids In Peru – SKIP
Adama Bah Director,  Institute of Travel and Tourism of Gambia


11:15 – 12:15 Destination and Place Management Platinum Suite 1

It is in destinations that Responsible Tourism is achieved or not. Four panellists will share their experience of managing tourism in destinations and reflect on how they have approached the challenge of managing tourism in particular places. How tourism numbers can be managed so as to maintain fragile and sensitive natural environments and to ensure that for locals and visitors alike the authentic character and experience of particular urban destinations can be enjoyed by locals and tourists alike.

Moderator Harold Goodwin
Professor Simon Quin, Director Institute of Place Management
Juliane Salvadori & Marcos Dias Soares, Secretaria de Turismo Industria e Comercio de Bonito
Joan Torrella, Tourism Director in Barcelona City Council
Nick Greenfield. Head of Tour Operator Relations. ETOA – European Tourism Association

Caroline Warburton National Tourism Strategy Coordinator, Scottish Tourism Alliance 


12:15 – 13:30 Communicating Responsible Tourism: advocacy & marketing Platinum Suite 1 

Four very different perspectives on the challenges of communicating responsibility for two very different purposes: marketing, to offer a better experience and to secure sales, repeat business and recommendations; advocacy to encourage tourists to make more responsible choices. The panellists will reflect on the extent to which advocacy and marketing conflict or can they be combined to powerful effect and we’ll look closely the campaign to stop orphanage trips to see what lessons can be learnt.

Moderator: Professor John Swarbooke, Plymouth University
Michael Horton – Chairman and Founder, ConCERT Cambodia
Tim Williamson, Director  ResponsibleTravel.com 
Chris Warren founder and senior consultant Christopher Warren & Associates
Dr Xavier Font, Professor of Sustainability Marketing, Surrey University

12:30-13:30 The Gorillas, Tourism and Poverty Reduction at Bwindi in Uganda  Responsible Tourism Stand AF100

All round the world when land and habitat is protected for wildlife local communities lose out, more needs to be done to ensure that they too benefit from the tourism attracted by the resources they used to ‘own’. Conversations between international and local tour operators, lodge owners, the Ugandan Tourism Board and those working on the initiative to discuss how tourism in and around Bwindi can be shaped and improved so that local people, particularly the economically poorest, can benefit more from the tourists attracted by the opportunity to see the gorillas. There is more to Bwindi than the gorillas and great opportunities to extend length of stay in this part of Africa.

Come along and join the conversation if you have a tourism interest in Bwindi and the gorillas or if you are interested in the issue.
More on Bwindi 
More on the gorillas and the Batwa 
Hosted by
Harold Goodwin WTM Responsible Tourism Advisor and Dilys Roe IIED and Bwindi Project leader

13:30-15:00 Enhancing the Tourist Experience in Africa Responsible Tourism Stand AF100

Responsible Tourism is about using tourism to make better places for people to live in and better places for people to visit. 2017 is the UN’s International Year of Sustainable Development through Tourism. WTM is launching a new feature of WTM London, showcasing some of the ways in which tourists can engage positively with local communities purchasing local goods and services, contributing to the conservation of natural and cultural resources and valuing their community. Come along to meet leading local tour operators, their source market partners, members of local communities and national government and tourist board leaders. 

Hosted by Harold Goodwin, WTM’s Responsible Tourism Advisor, share in the experience of Africa, engaging with communities, meeting with those who can enhance the guest experience and benefit the host community.

Adama Bah Director,  Institute of Travel and Tourism of Gambia
Tarn Breedveld Tourism Development Director, NRT Trading
Glynn O’Leary CEO Transfrontier Parks Destinations
Bongani Dlamini Marketing Manager Tourism Authority fo Swaziland


15:30 – 17:00 Guides – educators and cultural brokers Responsible Tourism Stand AF100
We have brought together a group outstanding guides to talk about how they approach their challenging role of enabling tourists to have positive encounters with local communities, their culture and environment. How do they see their responsibility? What do they think makes a good guide? How do they ensure that encounters are respectful, that hosts and guests create great memories and that the tourists have a great experience? Some short talks, some video and a conversation. 

Hosted by Harold Goodwin, WTM’s Responsible Tourism Advisor


17:00 – 19:00 ICRT Network session (Festivals) Responsible Tourism Stand AF100

A networking session on the Responsible Tourism stand for those who support through advocacy, training and educational events the principles of the Cape Town Declaration – an opportunity to find out about the network and to share developments with colleagues and friends from around the world.

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